Delivery & Collections

 

Nationwide Delivery 

 

  • Nationwide delivery* is FREE when you spend £95 or more
  • Delivery for orders below £95 will cost £9.95*
  • Orders received before 12 noon will be dispatched the same day and should arrive the next day by 4pm. You will receive updates and tracking on your delivery directly from our courier. At very busy times the courier may not be able to fulfil next-day delivery, this is sadly out of our control.
  • Deliveries are not made on Saturdays or Sundays.
  • Saturday deliveries are available by arrangement and at additional cost.
  • Please include any delivery instructions, such as a safe place to leave your parcel if you are not home, in the order comments box

 

*excludes NI, Highlands & Islands. Please Contact Us for a shipping quote

 

Leeds Local Delivery

  • Delivery to all LS2 to LS8 postcodes, as well as all LS16 and LS17 postcodes within the ring road, is FREE if you spend £50 or more.
  • We deliver every Monday & Thursday. Order cutoff is midday. Orders placed after midday Monday will be delivered on Thursday and orders placed after midday Thursday will be delivered the following Monday.
  • Next day delivery (excluding weekends) to all other Leeds postcodes is FREE for all orders above £95 as per our nationwide service.
  • Orders below £30 will be charged a £9.95 delivery fee, dropping to £5 for orders below £50.
  • If you're in the city centre read below as you might want to swing by the warehouse to pick up.

 

Collection from our Leeds Archway Warehouse 

  • You can opt to collect your order from our archway warehouse at 61 Brussels Street, LS9 8AB. If you have not collected wine from us for a while, please note that we are no longer based at McCarthy's on Meanwood Road
  • There is no minimum spend restrictions & collection is available Monday to Friday between 10am and 2pm. 
  • Simply select the 'Collect From Our Warehouse'' option at checkout and enter the day and time you'd like to collect in the Order Comments box.
  • We are located in the archways parallel to York Street, just off Brick Street and a 2-minute walk from Sarto, the Wardrobe & Cafe 164. If you are using GPS searching our address as above will bring you right to our gates. We'll be in touch to confirm your pickup time.
  • If you prefer you can also order online and collect from the shop. Pickup days are Friday & Saturday.

 

International Shipping

  • PLEASE NOTE, FOLLOWING BREXIT, OUR COURIERS ARE CURRENTLY NOT SHIPPING OUTSIDE THE UK. PLEASE CONTACT US WITH ANY OVERSEAS ENQUIRIES AS ALTERNATIVE ARRANGEMENTS ARE POSSIBLE, BUT SADLY OFTEN AT MUCH HIGHER COST. WE CAN OFFER QUOTES ON AN AD HOC BASIS.

 

Returns Policy

You may return unopened items within 30 days of delivery for a full refund, including return postage, if you have received the wrong item.

For damaged items, please check your delivery before signing for it. If anything is damaged please ask the driver to note damages on their sheet AND your delivery note and sign both themselves before you sign for the delivery. We will replace or refund any breakages acknowledged this way by the driver on delivery. We cannot accept responsibility for and breakages that have been signed for as complete. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in most cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

Please ensure you have included instructions for the delivery driver in the event you won't be around to receive delivery. we cannot accept responsibility for any loss or damage to goods that you have left instructions for to be left outside.

Please check for any breakages before signing for your delivery. we cannot be held responsible for any breakages if you have signed for the delivery as complete. 

We will endeavour to dispatch your order the same day, provided it is received before midday, for delivery by 4pm the following day, Monday to Thursday. (For Scottish Highlands and offshore, delivery will be 48hrs from dispatch).

Orders received on a Friday will be delivered the following Monday. 

Orders received over the weekend will be dispatched on Monday, delivered Tuesday

Please also note that the shipping rates for many items we sell are weight-based.